Who we are
We are The Growing Cub CIC. We are a company registered in England and Wales under registration number 10443249. Our registered office is at: The Women and Enterprise Hub, 6-0-5 Alston House, White Cross, South Road, Lancaster, LA1 4XQ.
Our website address is: https://thegrowingclub.co.uk.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
This policy also explains how we use and secure your personal information when using our website or when we are providing training courses, workshops etc.
Why do we collect Personal Information?
We collect personal data to fulfil our contractual obligations and processing of data received from customers will be as a result of the consent we have obtained from them.
What Personal Information do we collect?
From our customers, as applicable:
Company information – Name, address and contact details; legal ownership and registration details; trading address;
Contact information – Contact name, job title, business address, business phone number/mobile number/email address.
User information – Contact name, job title, business phone number/mobile number/email address.
From Visitors to our website:
We do not make any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. If you use our contact form, we will collect your name, telephone number and email address so we can respond to your request for information.
If you ring us we will collect your name and contact number, so we can respond to your enquiry.
Who will we share your Personal Information with and why?
We will only share your personal data with a third party if we have your consent to do so, if it is necessary to fulfil contractual obligations to you, or to our funders, or if we are obliged to do so by law.
Marketing and the use of your Personal Information
We will only market services and products to you if we have your consent and at any time you can contact us and withdraw that consent and we will update our records accordingly.
Accuracy of your Personal Information
We work hard to make sure the data we hold is accurate. If you believe that the data we hold may be inaccurate then please contact us and we will correct any inaccuracies.
Under the General Data Protection Regulations 2018, you have rights as an individual which you can exercise in relation to the information we hold about you. You can read more about these rights here: https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/.
Complaints or queries
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
If you want to make a complaint about the way we have processed your personal information, you can contact the ICO, the statutory body which oversees data protection law – www.ico.org.uk/concerns.
Access to Personal Information
We try to be as open as we can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations 2018. If we do hold information about you, we will:
• give you a description of it; tell you why we are holding it; tell you who it could be disclosed to; and let you have a copy of the information in an intelligible form.
Security of your Personal Information
Security of the information we hold is paramount. Access to our database is restricted by IP address and requires unique username and strong passwords.